Terms & Conditions

§ 1 Scope, parties

These General Terms and Conditions apply to rental contracts for vacation apartments offered by Cindy & Damian Roller (the "Landlord") at 78351 Bodman-Ludwigshafen, Untere Schloßhalde 2, Germany.

Conflicting terms of the guest do not become part of the contract unless the Landlord expressly agrees in writing.

§ 2 Conclusion of contract

The presentation of the apartments on the website is not a legally binding offer but an invitation to submit a booking request. By submitting a booking request via the online system, e-mail or phone, the guest makes a binding offer to conclude a rental contract. The contract is concluded upon receipt of the Landlord's booking confirmation in text form (e.g. e-mail).

The booking confirmation states the total price including all incidental costs (e.g. tourist tax, pet fee if applicable) and the rental period.

§ 3 Prices and included services

Prices are quoted as total prices per apartment per night and include: accommodation, final cleaning, bed linen, towels, Wi-Fi, one parking space per apartment.

Tourist tax (statutory): 3,50 € per person and day from April to October, 2,50 € from November to March. Children under 14 are exempt. The Landlord collects and remits the tourist tax on behalf of the municipality of Bodman-Ludwigshafen.

Pets: 15 € pro Tag, only with prior registration and written consent.

§ 4 Payment

Unless otherwise agreed, 30% of the total price is due within 7 days of the booking confirmation. The balance is due 14 days before arrival. For bookings less than 14 days before arrival, the full amount is due immediately. Accepted: bank transfer, PayPal, credit card (via the booking system).

§ 5 No right of withdrawal

Pursuant to § 312g (2) no. 9 BGB, there is no statutory right of withdrawal for accommodation services for a specified date or period. Cancellations are governed exclusively by § 6 of these terms.

§ 6 Cancellation by the guest

The guest may withdraw from the contract at any time prior to arrival. The receipt of the withdrawal notice (in text form, e.g. e-mail) is decisive.

In the event of withdrawal, the Landlord is entitled to reasonable compensation for arrangements made and expenses incurred. The compensation is generally calculated based on the agreed rent less expenses saved and any other use of the apartment. Lump-sum compensation:

• up to 30 days before arrival: 0% (no cancellation fee)
• 29–14 days before arrival: 50% of the total price
• 13–7 days before arrival: 75% of the total price
• from 6 days before arrival or no-show: 100% of the total price

The guest is entitled to prove that no damage or substantially lower damage has been incurred. The Landlord reserves the right to claim higher damages.

Payments already made will be refunded within 14 days (less any compensation). We recommend taking out travel cancellation insurance.

§ 7 Arrival and departure

Check-in from 15:00, check-out by 10:00. Other times by arrangement. Check-in is contactless via a key safe; access details are provided in advance.

§ 8 Guest obligations, house rules

Smoking: Not permitted inside the apartments. Permitted on terraces and in the garden if it does not disturb other guests.

Quiet hours: 22:00 to 7:00.

Pets: Only with prior written consent. Pets must be kept off furniture and beds.

Occupancy: The apartment may only be used by the number of guests stated in the booking.

Damage: Any damage caused by the guest or accompanying persons must be reported within 24 hours.

Breach of smoking ban: the Landlord may claim the actual cleaning costs incurred. The guest is entitled to prove that no damage or substantially lower damage has been incurred.

§ 9 Liability of the Landlord

The Landlord has unlimited liability for damages arising from injury to life, body or health caused by a negligent breach of duty by the Landlord or by an intentional or negligent breach of duty by a legal representative or vicarious agent of the Landlord. The Landlord also has unlimited liability for other damages caused by grossly negligent breach of duty or by intentional or grossly negligent breach of duty by representatives or agents.

For slight negligence in breaching duties that are essential to achieving the purpose of the contract ("cardinal duties"), the Landlord's liability is limited to the foreseeable and typical damage. Otherwise, liability is excluded. Mandatory provisions of the Product Liability Act remain unaffected.

No liability is assumed for items brought by guests, or for short-term failures of utility services (electricity, water, internet) outside the Landlord's responsibility.

§ 10 Applicable law, miscellaneous

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of mandatory protections under the law of their habitual residence.

Statutory provisions on jurisdiction apply. No separate venue is agreed.

Should any provision of these terms be invalid in whole or in part, the validity of the remaining provisions is not affected. The statutory provision replaces the invalid clause.

Last updated: May 2026