These General Terms and Conditions apply to all rental agreements for vacation apartments operated by Ehegatten GbR Roller (hereinafter "Landlord").
By booking a vacation apartment, the guest accepts these terms in full. Any deviations or additional terms are only valid if confirmed in writing by the Landlord.
Landlord: Ehegatten GbR Roller (Cindy & Damian Roller)
Business Address: Streitbergstr. 5, 81249 Munich, Germany
Property Address: Untere Schloßhalde 2, 78351 Bodman-Ludwigshafen, Germany
Vacation apartments may be booked through:
The rental agreement is concluded when the Landlord sends a booking confirmation. The confirmation includes: apartment name, arrival and departure dates, rental price, number of guests, and any special arrangements.
Bookings are personal and non-transferable. Only the agreed number of guests may stay at the property.
Included in the rental price:
Additional costs (not included in rental price):
Payment terms:
Accepted payment methods: Bank transfer, PayPal, credit card
Check-in: from 3:00 PM (15:00)
Check-out: by 10:00 AM (10:00)
Early check-in or late check-out can be arranged upon request and subject to availability. Additional fees may apply.
Contactless check-in: Keys are available in a coded lockbox at the property. The access code will be provided before arrival. Guests must complete digital check-in via Stellar before arrival and provide all required information.
The Kurtaxe is a mandatory visitor tax collected by the municipality of Bodman-Ludwigshafen and must be paid by guests.
Tax rates:
The visitor tax is collected digitally via Stellar during check-in and paid by the guest. With payment of the visitor tax, guests receive a guest card offering discounts at local attractions and recreational facilities.
The Landlord may require a security deposit of €250.00. The deposit must be paid upon or before arrival.
The deposit will be refunded within 7 days after departure, minus any damage claims or additional cleaning costs. Guests will be informed of any damage claims individually.
Alternatively, deposit insurance is also accepted.
Free cancellation: up to 30 days before arrival — 100% refund (deposit refunded)
Cancellation fees:
Recommendation: We recommend all guests purchase travel cancellation insurance.
Force majeure: The Landlord reserves the right to act with flexibility in cases of cancellation due to force majeure (e.g., natural disasters, pandemics).
Guests must treat the vacation apartment and furnishings with care and maintain them properly.
Smoking: Smoking is not permitted inside the vacation apartments. Smoking on terraces or in gardens is allowed. Violations will result in a cleaning charge of at least €150.00.
Quiet hours: 10:00 PM – 7:00 AM. Loud activities and music must be avoided during these hours.
Waste disposal: Guests must separate waste according to local regulations and dispose of it in the provided containers.
Pets: Pets are only allowed with prior written consent of the Landlord and for a fee of €15.00 per day. Pets may not lie on furniture or beds. The guest is responsible for removing pet hair.
Guest limit: The number of guests must not exceed the number specified in the booking.
Damage notification: Any damage must be reported to the Landlord immediately (within 24 hours).
Keys: Keys must be placed in the lockbox upon departure.
The Landlord is not liable for:
The Landlord is only liable in cases of willful misconduct or gross negligence. In case of defects in the rental property, the Landlord will remedy them and provide damages according to § 536a BGB (German Civil Code).
The guest is liable for all damage to the vacation apartment and its furnishings that occurs during the stay, whether caused by negligence or intentionally.
Damage must be reported to the Landlord immediately (within 24 hours). Repair costs will be deducted from the security deposit or invoiced separately.
Small pets are only allowed with prior written consent of the Landlord. The fee is €15.00 per day.
Conditions:
Guest information is processed in accordance with the General Data Protection Regulation (GDPR). For further information, please see our Privacy Policy.
Applicable law: All rental agreements are governed by German law.
Jurisdiction: Exclusive jurisdiction is Munich.
Severability clause: Should any provision of these terms be wholly or partly invalid, this does not affect the validity of the remaining provisions.
Contact: For questions about these terms, please contact us via our contact form.
Effective date: April 2026
These terms replace all previous versions.