Frequently asked questions
The most important answers about your stay, sorted by topic so you can quickly find what you are looking for.
Arrival & check-in
When are check-in and check-out?
Check-in is from 15:00, check-out until 10:00. Flexible arrangements are possible on request.
Can I check in earlier?
Earlier check-ins are possible by arrangement. Please contact us before your arrival.
Is parking available?
Yes, free parking is available for all apartments. Each apartment comes with at least one parking space on the property.
Apartment & amenities
Is Wi-Fi available?
Yes, free Wi-Fi is available in all apartments. You will receive the password in your digital guest folder after check-in.
Is there a garden?
Yes, there is a shared garden with a barbecue area that all guests can use.
Are bed linen and towels included?
Yes, bed linen and towels are included in all apartments.
Dogs & families
Are pets allowed?
Yes, pets are welcome for a fee of €15 per day. Please arrange with us in advance.
Do you provide a baby cot?
Yes, on request we provide a baby cot free of charge. Please let us know when booking.
How child-friendly are the apartments?
Very. Ankerplatz and Uferglück have bunk beds for children, and Seepanorama offers two bedrooms plus sofa beds.
Booking, cancellation & payment
How do I book direct?
Via the booking widget on our website, by email or by phone. Booking direct is cheaper than via platforms.
What is the minimum stay?
Usually 2 nights.
Can I cancel free of charge?
Yes, free cancellation up to 30 days before arrival. After that, our terms and conditions apply.
Location & surroundings
How far away is the lake?
The nearest beach and Bodman harbour are about 5 minutes on foot.
How much is the visitor's tax?
Visitor's tax: 3,50 € per person/day (April-October), 2,50 € (November-March). Children under 14 are exempt.
What destinations are nearby?
Mainau Island, Meersburg, Konstanz, the Lake Dwellings museum, the Marienschlucht gorge and Reichenau Island are all within 20 minutes. More on our location page.
We are here for you.
We usually reply within a few hours, by phone, WhatsApp or email.
Get in touch